Welcome

Welcome! Thank you for browsing my shop. I am constantly adding new designs, so please check back often!

Payments

LovelyLilyDesign glady accepts credit cards and paypal.

Shipping

I ship all packages with the utmost care and have never had any issues come up with packages arriving in tact and in perfect condition. If your package arrives damaged, please contact me WITHIN 7 days of receipt. After this time, I am unable to discuss after 7 days.

Refunds

Because of the nature of our items and the customization required, I cannot offer refunds once a proof is messaged. Part of the price of the product goes into the time and care it takes to create the proof of your item. That being said, if there is a problem with your item once you receive it, please contact me within 7 days of receipt. After this time I am unable to discuss any issues.

Additional

A. CUSTOMIZED ORDERS:
------A proof will be messaged to your Etsy inbox in 1-5 business days (M-F). For current proofing times, please see my shop front. The faster you review, the faster I can ship. :-)
------Orders ship within 1-3 business days of your approval. If I do not hear from you within 3 days of messaging you a proof, I will automatically ship to insure a timely delivery. In most cases, wrapped Canvases ship within 7 business days of proof approval.

B. NON-CUSTOMIZED ORDERS:
------I will automatically ship your print within 1-3 business days. Proofs are not given for orders that are not customized. In most cases, wrapped Canvases ship within 7 business days of proof approval.

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*****Some Other Things To Note*****

-Because of the nature of the customization of my items, I cannot offer any refunds once a proof is messaged.

-I cannot guarantee delivery dates. I can only tell indicate the expected delivery date based on USPS posted timelines. Once the print leaves my shop, it is in the hands of USPS. I cannot be responsible for late prints.

-All prints come unframed. Framing can be purchased as an add-on within my shop.

-All prints are printed using archival ink on professional quality matte paper. Foil, glitter, wood, and canvas are not used.

Please let me know if you have any questions. I truly appreciate your business! :-)

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